Lauren Hensley, ’08 MA, ’13 PhD, was in a book discussion group when officials from the university’s Distinguished Staff Award Committee arrived. She was thrilled when they presented her with the 2018 award.

As senior associate director of EHE’s Walter E. Dennis Learning Center, Hensley oversees all the for-credit courses, workshops and academic coaching that support Ohio State students seeking help on their paths to academic success.

In the process, she supports as many as 21 teaching staff instructing over 700 students per semester. These staff members say the collaborative environment she fosters is instrumental to their growth and success as teachers.

Hensley also engages in innovative service as a leader within the larger university. For instance, she played a key role in developing SpringForward, a recovery program, which gives a second chance to students put on academic probation during their first year.

“Could that have happened without Lauren’s involvement? Perhaps,” wrote one nominator. “But, would the results have been anywhere near as impressive, pivotal and sustainable? No way.”

In short, Hensley “contributes to the academic success of thousands of students each year, while also promoting development of the next generation of college instructors,” another nominator said.